We Leave Your Carpets 6X Drier & Cleaner.

We use the DriMaster Rotary Jetless Cleaning Technology

The DriMaster’s™ revolutionary Jetless Cleaning Technology cleans faster, better and leaves the carpet 6 times drier than the same carpet cleaned with a scrub wand. Independent laboratory testing* shows that the Rotary DriMaster (RDM) leaves 85% less residual moisture after cleaning compared to a wand.

Steam Cleaning / Hot Water Extraction

Using the hot water extraction method, hot liquid is sprayed under pressure into your carpet pile and simultaneously vacuumed back out along with soils. The liquid is usually hot water containing a detergent or cleaning solution.

This method can remove the residue and detergent left behind from previous cleanings where another method was used and the detergents were not extracted.

This cleaning method can be performed with portable equipment but is more affected with the use of a Truck-Mounted System. The Truck-Mounted System allows the technician to heat water a high temperature activating a chemical reaction that helps attract soil from the fabric.

Many truck-mounted units are simply portable units bolted to into a truck and they lack the power need to deeply clean your carpeting. We use a system powered by the engine in the truck rather than wasting your electricity.

Once we arrive, we will:

1. Conduct a pre-inspection of the rooms and/or items to be cleaned. We will make note of any heavily soiled areas or traffic patterns.
2. Discuss the process with you in detail and answer any questions you may have.
3. * Carefully move any furniture in the rooms as necessary except for very large items (i.e. pianos, china cabinets, entertainment armoires etc.)
4. Pre-vacuum the cleanable areas of any debris using our HEPA filtration backpack vacuums.
5. Pre-condition the cleanable areas with a detergent allowing it to dwell and loosen the dirt fibers. This will Ensure the most thorough cleaning.
6. Clean and extract the entire area using our powerful Truck-Mounted Hot Water Extraction Method.
7. * Apply deodorizer or Scotch Guard Protector.
8. Place air movers as the carpets are being cleaned to ensure a fast drying surface. Carpets typically dry within 3 or 4 hours depending on temperature and may vary.
9. Return your furniture to its original location, placing protective pads underneath.
10. Groom the carpet (not all carpets can be groomed).
11. In a day or two our friendly staff will call to make sure you are completely satisfied with our services, and of course, “If a spot comes back, so will we!”

While our powerful, truck-mounted vacuum system removes almost all of the moisture immediately, your carpet or upholstery may still be damp to the touch.

*There may be an extra charge for this services and will be addressed prior to cleaning. No surprises.

Post Process

1. Once all rooms/upholstery have been serviced, we will complete a final Inspection with you to ensure that you are 100% satisfied.
2. You will be given our carpet cleaning folder and carpet maintenance information.

OUR POLICY ON MOVING FURNITURE
We will move most small common furniture as necessary at no additional charge. Furniture not moved include very large items like pianos, china cabinets, entertainment armoires etc.

If there is an extreme amount of furniture, or if there are things that are large or breakable, you are subject to an extra charge. Our technicians will not automatically charge you. They will inform you before moving the furniture, this way you have the option of refusing this service. It is the customer’s responsibility to advise our technicians about any special concerns you have about your furniture before they move it, such as weak legs, or loose parts.